Privacy Policy
At Nayi Umeed, we deeply value the trust placed in us by our volunteers, supporters, donors, beneficiaries, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, programs, campaigns, or services.
We are committed to maintaining transparency, respecting your privacy, and ensuring that your personal information remains safe and responsibly handled.
1. Information We Collect
We may collect certain personal and non-personal information when you interact with us, including but not limited to:
- Full name
- Email address
- Phone number
- Location or city information
- Messages, requests, or feedback submitted through forms
- Volunteer application details
- Donation-related information (excluding sensitive banking credentials)
- Technical information such as browser type, device type, and website usage data
This information may be collected when you:
- Fill out a volunteer or contact form
- Apply for participation in campaigns or events
- Request emergency support or rescue assistance
- Communicate with our team
- Subscribe to newsletters or updates
- Interact with our website or social media platforms
2. How We Use Your Information
The information collected is used solely for purposes related to our mission and operations, including:
- Responding to inquiries, rescue requests, or support applications
- Coordinating volunteer activities and events
- Providing updates regarding campaigns and initiatives
- Improving website functionality and user experience
- Maintaining internal records and organizational communication
- Ensuring transparency and accountability in our operations
We only collect information that is reasonably necessary to provide our services and improve community engagement.
3. Data Protection & Security
Nayi Umeed takes appropriate technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your personal data, please note that no method of online transmission or electronic storage is completely secure.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
Information may only be shared:
- When legally required by applicable law or authorities
- With trusted service providers assisting in website operations
- For emergency coordination during relief or rescue activities
- With your explicit consent
5. Cookies & Website Analytics
Our website may use cookies or basic analytics tools to improve functionality, understand visitor engagement, and enhance user experience.
Cookies are small files stored on your device that help websites function efficiently. You may disable cookies through your browser settings if preferred.
6. Third-Party Links
Our website may contain links to third-party platforms including donation portals, social media pages, partner organizations, or external resources.
Please note that we are not responsible for the privacy policies, practices, or content of third-party websites.
7. Children's Privacy
Protecting the privacy of children is extremely important to us. We do not knowingly collect personal information from children without appropriate consent from parents, guardians, or authorized representatives.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Request deletion of your information where applicable
- Withdraw consent for communications or updates
Requests may be submitted through our official communication channels.
9. Policy Updates
Nayi Umeed reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or technological changes.
Updated versions will always be published on this page with immediate effect.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through our official website or communication channels.
Nayi Umeed
Empowering communities with compassion, dignity, and hope 🤍